Day 2: Where is the Account Rep?

I left another voice mail with the account rep from Lenovo today. This time I called around 9:00 AM in hopes that he would return my call at some point during the business day. His message did not say he was on vacation but that could be a possibility. I won't give him a hard time over that. Nevertheless, I am still without a computer and I really irked by the possibility of it not working until school starts.