Wednesday, February 20, 2008

The first post from my resurected computer

After multiple calls to the Lenovo help center in Atlanta, I finally got advice that worked. I still had to wipe my hard drive and start over, but everything seems to be working.

While toiling away on the phones trying to bring my computer back to life, I was contacted by a customer service rep from Lenovo who had seen this blog. She sincerely apologized for the inconvenience and we discussed how my discontent can be resolved.

To all my fellow Lenovo users out there, my one piece of advice is to not continue dealing with random "blue screens of death" or whatever errors may occur on your own. Call them up and tell them what is going on.

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